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East St. Louis School District 189 Launches 24/7 Mental Health Support for Students

The district said its new partnership with Gaggle ReachOut will provide students with around-the-clock crisis support by phone, text and chat in English and Spanish.

Sydney Stigge-Kaufman, East St. Louis School District Communications
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EAST ST. LOUIS — East St. Louis School District 189, in its ongoing commitment to student welfare, is proud to announce a significant partnership with Gaggle ReachOut, launching a 24/7 crisis line dedicated to providing immediate support and counseling for students in need. This innovative service offers both a phone line and a chat feature, ensuring accessible, round-the-clock assistance.

Phone / Text: 618-228-3622

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The Gaggle ReachOut crisis line is more than just a helpline; it’s a lifeline that fosters a personal connection — a crucial element often sought by today’s digitally savvy students. This service, available in English and Spanish, ensures that every student has access to a trained, caring professional ready to offer help in real-time at the very moment it’s needed most.

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Here are just a few examples of what kind of support the mental health support line can provide:

  • Emotional support: Individuals feeling depressed or experiencing stress or anxiety can find support and guidance on how to navigate their feelings.
  • Processing difficult circumstances: Individuals navigating family challenges, bullying, or grief can share their thoughts and emotions in a safe, non-judgmental space.
  • Thoughts of self-harm: Individuals experiencing thoughts of self-harm are guided through a risk assessment and safety planning process to ensure they receive the right level of care and support.

In addition to providing immediate assistance, this service allows the school district to stay informed about their students’ challenges. Regular reports on the usage of the crisis line will enable the district to understand better and address the needs of our student body.

We encourage students and families to use this resource early — whether facing a crisis or simply needing someone to talk to — because no concern is too small when it comes to mental health and well-being.

East St. Louis School District 189 is focused on providing rigorous, high quality education and exceptional educational experiences to the nearly 4,600 students within the community. Our vision is for students to be supported physically, socially, and emotionally in a safe and nurturing environment to achieve academic success that prepares them for college, the workforce, and citizenship in the 21st century. For more information, visitwww.estl189.com. Follow more great stories @estl189 on Facebook and Twitter.

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