The City of Alton Improves the Open Records Requests Experience for the Public
Officials say the secure online platform will streamline records requests, giving the public more control over how they submit, track, and receive information.
ALTON - The City of Alton is improving transparency by making public records easily accessible to the public.
Requestors of public information will now have the option of submitting Open Records Requests through an online form. While other methods for submitting requests are still available, the City of Alton is excited to be able to offer a more convenient option.
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"The City of Alton chose Just FOIA to help streamline their citizens' open records request process and improve efficiencies within,” said Lauren Wilson, Alton City Clerk and FOIA Officer at the City of Alton. “By implementing this solution, my priority is to provide the public with efficient, transparent, and accessible government services.”
Public records request submissions online with a secure portal will allow members of the public to accomplish the following:
• Create an Account
• Submit Requests Anonymously.
• Track the Status of Your Requests.
• Make Payments Online
• Receive Records in a Central Location.
“This new FOIA platform modernizes the way we process public records requests, making it easier for residents to submit requests, track their progress, and receive responsive communication throughout the process,” Wilson said.
“By improving efficiency and strengthening our records management practices, we are reinforcing the city's commitment to open government, accountability, and exceptional public service.” If you would like to submit a request, the online request form is available at https://cityofaltonil.justfoia.com/publicportal/home/newrequest.
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